Please park in Bobby’s designated car space, marked on the parking layout below.

[View parking layout]

Please keep the driveway and access to neighbouring properties clear.

Bobby has a smart lock on the front door. Your personal door code will be sent one hour before check-in. Door codes are provided separately and are not included in this guide.

To unlock

1.     Place your hand on the keypad to light it up.

2.     Enter your numerical code.

3.     Press the lock symbol (🔒) to finish.

To lock

Press the lock symbol (🔒) on the keypad. The door also automatically locks after 30 seconds, giving you a short window to pop out to your car or the bins. Keep your code handy whenever you step outside, and check that the door is securely locked before heading off.

The items provided in the pantry and fridge are complimentary—please enjoy them during your stay.

Our honesty cart offers additional treats for purchase. Prices are marked on the cart, and payment can be made by bank transfer:

Account name: Jodie Cranham
BSB: 013 645
Account number: 409196723
Payment reference: Your surname and “Bobby”

Thank you for keeping the honesty cart honest!

Hot water can take a minute or two to reach the bathroom. Our shower is an accessible, open shower. Check that the shower head points into the shower area before turning it on, and stay nearby while the water warms. Please never leave the shower running unattended, as the bathroom floor can become quite wet.

The TV in the main room looks like a picture when it’s resting—very Bobby! You’ll find the remote on the TV unit. Press the Home button to get started.

Heating and cooling panel can be located on the wall right of the TV.

The speaker and record player have Bluetooth capability. Instructions and the speaker charger are in the top drawer of the entertainment unit.

Please enjoy our books and records during your stay and leave them for the next guests. If you’d like to know where to purchase something, just ask. Found a magazine article you love? Feel free to take the article home with you.

Our Scanpan Commercial stainless steel cookware works best with gentle heat. Please avoid high heat to help prevent staining and damage.

1.     Preheat the cookware on a moderate cooktop setting for 1–2 minutes.

2.     Add oil or liquid, then immediately reduce the heat to moderate–low.

3.     When adding salt to cooking water, wait until the water is boiling.

We’re pleased to welcome your four-legged travelling companions, with a maximum of two dogs per stay.

Please include your dogs in your booking and let us know they’re coming, so we can prepare and inform our cleaner.

To keep Bobby comfortable for everyone:

• Keep dogs off all furniture, including beds and sofas.

• Do not leave dogs alone inside the property or in the courtyard when you go out.

• Clean up any pet mess inside and outside.

Heading out without your dogs? Please arrange pet sitting. You can explore local options through Mad Paws.

The four bins are out the front of the unit, near the driveway entrance. Please follow the magnetic guide on the fridge to sort your waste into the correct bin. Your help with Ballarat’s four-bin system is greatly appreciated.

Glass bottles and jars go in the purple-lidded glass recycling bin, following the fridge guide. Please do not put them in general waste.

https://www.ballarat.vic.gov.au/property/waste-and-recycling/your-glass-bin

Please check out by 10 am. Our housekeeper takes care of the main cleaning. Before you head off, please:

·       Empty the indoor bins, sorting waste into the correct outdoor bins near the driveway entrance.

·       Load used dishwasher-safe dishes, cutlery and cookware, and start the dishwasher on its normal cycle. Our housekeeper will unpack it.

·       Put other clean dishes away where you found them.

·       Wipe the cooktop and clean up any oven spills.

·       Leave used towels in the bathroom, with unused towels rolled as you found them.

·       Pull back the sheets and doona on used beds. There’s no need to remake beds or wash linen—our linen is professionally cleaned.

·       Return furniture and other items, including the TV remote, to their original places.

·       Clean up after your pet, inside and outside.

·       Turn off lights, heating, cooling and appliances that you’ve used. Leave the fridge running and the dishwasher running its checkout cycle.

·       Close and lock all doors and windows.

Please let us know about any breakages or maintenance issues. Thank you for looking after Bobby!

For an urgent property issue, call 0408 188 015 or 0427 177 900. Bobby has RACV Emergency Home Assist cover; please call us so we can organise assistance when needed.

For a life-threatening emergency, call 000.